Is there a fee for a Dollar Rent A Car franchisee to use the Reservations System?
Dollar_Rent_A_Car Franchise · 2025 FDDAnswer from 2025 FDD Document
10.1. Participation in the Reservations System. You shall participate in and promote any Reservations System that is now maintained or may hereafter be established or designated by Us. Such Reservations System may, at Our option, be combined with reservations systems which service vehicle rental, leasing and sales systems other than the Franchised System (including vehicle rental, leasing and sales systems owned or operated by Our Affiliates) or may otherwise service vehicle rental, leasing and sales systems other than the Franchised System. You shall comply with all of the terms, conditions and procedures of the Reservations System, shall accept and service all reservations received through the Reservations System, regardless of the medium by which the reservation is received (e.g. telephone, central Reservations System, global reservation systems, Internet, or other collection or reservation systems) and shall pay to Us or Our designee the fees and other charges imposed by Us, and/or due under the Reservations System. In addition, You shall accept and service all reservations for Your services which are received from other franchisees of the Franchised System and Us and shall transmit all reservations which You are requested to place by any customer to the appropriate franchisee of the Franchised System or Us without charge to the customer and without fee to the receiving franchisee or Us, other than as
Source: Item 23 — RECEIPTS (FDD pages 102–301)
What This Means (2025 FDD)
According to the 2025 Dollar Rent A Car Franchise Disclosure Document, franchisees are required to participate in the brand's reservation system. Dollar Rent A Car may combine its reservation system with other vehicle rental, leasing, and sales systems, including those owned by affiliates.
Franchisees must adhere to all terms, conditions, and procedures of the reservation system. This includes accepting and servicing all reservations received through the system, regardless of how the reservation was made (e.g., telephone, internet).
Dollar Rent A Car franchisees are obligated to pay the fees and other charges imposed by Dollar Rent A Car for using the reservation system. Additionally, franchisees must accept and service reservations from other Dollar Rent A Car franchisees and transmit reservations to other franchisees or Dollar Rent A Car without charging a fee to the customer or the receiving franchisee, except as specified in the Operations Guide.