Where can the specifications for the Dollar Rent A Car Computer System be found?
Dollar_Rent_A_Car Franchise · 2025 FDDAnswer from 2025 FDD Document
s local markets.
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Computer System
At your expense, you must purchase or lease, and maintain, a Computer System. As described in Item 7 (note 9), your Computer System shall have the capacity to electronically exchange information, messages, and other data with other computers, by such means (including but not limited to the Internet), and using such protocols (e.g., TCP/IP), as we may reasonably prescribe in the Operations Guide or otherwise in writing. We shall have the right from time to time, and at any time, to retrieve data and information from your Computer System, by modem or other requested means, and use it for any reasonable business purpose both during and after the term of this Agreement. We may, from time to time, specify in the Operations Guide or otherwise in writing the information that you shall collect and maintain on the Computer System installed at Your Franchised Business (including rental transactions, Vehicles, reservations, customer profiles and other pertinent information relating thereto), and you shall provide to us such reports as we may reasonably request from the data so collected and maintained. The information so obtained by us shall be in addition to and not in lieu of the reporting requirements set forth in Section 14 of your Franchise Agreement. In accordance with Section 12.18 and 12.19 of your Franchise Agreement, we reserve the right to require you to acquire the Computer System (and each part of the Computer System) from an approved supplier as we may from time to time prescribe in the Operations Guide or otherwise in writing. We may designate ourselves or an affiliate as an approved supplier (and may be the sole approved
supplier) for the Computer System (or any part of the Computer System). You shall keep the Computer System in good maintenance and repair and, at your expense, shall promptly install such additions, changes, modifications, substitutions, and/or replacements to the Computer System, as We direct. We cannot predict the cost or frequency of required modifications of the Computer System; however, we estimate that the costs of any updates or upgrades will ran
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 61–69)
What This Means (2025 FDD)
According to the 2025 Dollar Rent A Car Franchise Disclosure Document, the specifications for the required Computer System can be found in the Operations Guide or otherwise in writing. Dollar Rent A Car may reasonably prescribe the means and protocols for electronic data exchange with other computers in the Operations Guide or in writing.
The FDD states that Dollar Rent A Car has the right to retrieve data and information from the franchisee's Computer System at any time, using a modem or other requested means, for any reasonable business purpose during and after the franchise term. Dollar Rent A Car may also specify the information that franchisees must collect and maintain on their Computer System, including rental transactions, vehicle data, reservations, customer profiles, and other relevant information, and franchisees must provide reports from this data as reasonably requested.
Dollar Rent A Car reserves the right to require franchisees to acquire the Computer System (or any part of it) from an approved supplier, potentially including Dollar Rent A Car itself or an affiliate, as specified in the Operations Guide or in writing. Franchisees cannot deviate from the specifications without prior written consent from Dollar Rent A Car. The FDD estimates the costs of any updates or upgrades to range from $0 to $500 per year.