What policies must a Dollar Rent A Car franchisee comply with regarding pricing?
Dollar_Rent_A_Car Franchise · 2025 FDDAnswer from 2025 FDD Document
12.22. Franchisee's Prices. You agree to comply with all applicable laws relating to pricing as well as any and all policies We prescribe from time to time in the Operations Guide or otherwise in writing relating to permissible charges beyond time, mileage and usage charges which may be charged by You to the customer, and We may revoke or alter such permission at any time. You shall disclose all charges, whether relating to fuel, airport surcharges, airport concession fee recoveries, reimbursement fees, the age of the driver, additional drivers or any other additional charges which cannot reasonably be avoided by the customer, as well as any applicable taxes, and You shall also include a description of any geographical restrictions and mileage charges
Source: Item 23 — RECEIPTS (FDD pages 102–301)
What This Means (2025 FDD)
According to the 2025 Dollar Rent A Car Franchise Disclosure Document, franchisees must adhere to all applicable laws concerning pricing. Additionally, they must comply with any policies that Dollar Rent A Car prescribes in its Operations Guide or in writing regarding permissible charges beyond the standard time, mileage, and usage fees. Dollar Rent A Car retains the right to revoke or alter these permissions at any time.
Dollar Rent A Car franchisees are obligated to disclose all charges to customers. This includes charges related to fuel, airport surcharges, airport concession fee recoveries, reimbursement fees, driver age, additional drivers, and any other unavoidable additional charges. Franchisees must also disclose any applicable taxes, geographical restrictions, and mileage charges.
This policy ensures transparency in pricing for Dollar Rent A Car customers, preventing hidden fees and ensuring they are fully aware of all potential costs. For a prospective franchisee, this means they must stay updated on pricing policies from Dollar Rent A Car and ensure their business practices align with these guidelines and all applicable laws. Failure to comply could result in penalties or loss of franchise rights.