Does the Dollar Rent A Car franchisee have to comply with the Operations Guides?
Dollar_Rent_A_Car Franchise · 2025 FDDAnswer from 2025 FDD Document
tice.
9. Cross-Collateral.
The Hertz Franchise Agreement, the Dollar Franchise Agreement, the Thrifty Franchise Agreement and the Addendum shall be and are hereby cross-collateralized and cross-guaranteed, such that any and all collateral and guarantees securing obligations under one shall be collateral and guarantees securing and guaranteeing any and all of the obligations of the Franchisee under the others.
10. Unilateral Change.
Franchisee shall comply with all terms, conditions and agreements relating to operational requirements set forth in the Franchise Agreements and the Operations Guides. These standards will be published in the applicable Operations Guides by Hertz, Dollar and Thrifty. Hertz, Dollar and Thrifty shall have the right to unilaterally modify or change the Operations Guides and any operating requirements related to the multiple-brand franchise granted herein at any time in order to change operating procedures, maintain the goodwill associated with the Hertz Marks, the Dollar Marks and Thrifty Marks, meet customer satisfaction demands and/or meet competition. Without limiting the foregoing, Hertz, Thrifty and Dollar shall have the right, in their sole discretion, during the term of the Franchise Agreements and this Addendum, to limit Franchisee's access to proprietary and confidential information of other Hertz, Dollar or Thrifty franchisees, including, without limitation, attendance at Hertz, Thrifty or Dollar franchisee meetings.
11. Compliance with Franchise Agreements.
Franchisee shall comply with all terms, conditions, covenants and agreements set forth in the Franchise Agreements and the Operations Guides, unless specifically modified or amended by this Addendum.
12. General Terms.
- A. Franchisee acknowledges that it has received, read and understood this Addendum; that Hertz, Dollar and Thrifty have adequately explained the provisions of the Addendum to Franchisee's satisfaction; and that Franchisee has been accorded ample time and opportunity to consult with advisors of Franchisee's own choosing about the potential benefits and risks of entering into this Addendum.
- B. This Addendum, including the recitals above, contains the entire agreement between the Parties hereto with respect to the Parties' agreement to amend the Franchise Agreements. This Addendum supersedes all prior understandings and writings regarding the subject matters specified in this Addendum, and may be amended only in writing, signed by all Parties.
Source: Item 23 — RECEIPTS (FDD pages 102–301)
What This Means (2025 FDD)
According to the 2025 Dollar Rent A Car Franchise Disclosure Document, Dollar Rent A Car franchisees must comply with the Operations Guides. Specifically, franchisees are required to adhere to all terms, conditions, covenants, and agreements outlined in both the Franchise Agreements and the Operations Guides. This requirement is in full effect unless any modifications or amendments are made through an addendum.
Dollar Rent A Car, Hertz, and Thrifty have the right to modify or change the Operations Guides at any time. These changes can address operating procedures, maintain goodwill associated with the Hertz, Dollar, and Thrifty marks, meet customer satisfaction demands, and respond to competition. This unilateral right to modify the Operations Guides means that franchisees must stay informed of any changes and adapt their business practices accordingly.
Furthermore, Dollar Rent A Car franchisees are obligated to pay all fees, charges, costs, expenses, and other amounts required under the Franchise Agreements and the applicable Operations Guides. Franchisees are also required to subscribe to, fully and completely participate in, and comply with any and all operating programs, customer satisfaction programs, account programs, coupon programs, marketing and sales programs, experimental or test programs, and other programs that Dollar Rent A Car may prescribe in the Operations Guide or in writing.