According to Dollar Rent A Car's 2025 Franchise Disclosure Document, the fees payable to Dollar Rent A Car are generally non-refundable. The FDD specifies that all fees are payable to Dollar Rent A Car and are non-refundable, with one exception. Travel Industry Commissions may be collected by Dollar Rent A Car or an affiliate on behalf of a third party.

This means that a prospective Dollar Rent A Car franchisee should expect that any fees paid to the company, such as the franchise fee, program assessments, insurance costs, reservation charges, travel voucher service fees, EDI costs, rental processing fees, and guaranteed charge card service fees, are non-refundable. This is a standard practice in franchising, as these fees typically cover Dollar Rent A Car's costs for setting up the franchise, providing ongoing support, and maintaining the brand.

The exception regarding Travel Industry Commissions indicates that these commissions, while collected by Dollar Rent A Car, are ultimately passed on to third parties. Therefore, these specific commissions are not considered revenue for Dollar Rent A Car and are treated differently in terms of refundability. Franchisees should carefully review the terms and conditions related to each fee to fully understand their obligations and the circumstances under which any exceptions might apply.