What components are included in the Computer System that Dollar Rent A Car franchisees are required to have?
Dollar_Rent_A_Car Franchise · 2025 FDDAnswer from 2025 FDD Document
Your Computer System, as further described in Items 7 and 11, will consist of such hardware, software, dedicated telephone and power lines, modems, printer(s) and other computer-related accessories or peripheral equipment that meet our standards and specifications as we may describe in the Operations Guide or otherwise in writing. Your Computer System must also include an approved "counter automation system," of which there are currently six approved suppliers. We may designate other suppliers of computer automation systems in the future in our Operations Guide. We and our affiliates are neither approved suppliers, nor the only approved supplier, of the Computer System or of any counter automation system. We may revise the list of Approved Counter Systems to Computer Systems with certain specific compatibilities with our proprietary Computer System or we may require you to purchase our proprietary system, even if you are utilizing a previously approved system.
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 52–58)
What This Means (2025 FDD)
According to Dollar Rent A Car's 2025 Franchise Disclosure Document, the Computer System that franchisees are required to have consists of hardware, software, dedicated telephone and power lines, modems, printer(s), and other computer-related accessories or peripheral equipment. These components must meet the standards and specifications set by Dollar Rent A Car, as described in Items 7 and 11 of the FDD, the Operations Guide, or other written communications.
In addition to the general computer system requirements, Dollar Rent A Car franchisees must also include an approved "counter automation system." As of the FDD date, there are six approved suppliers for these systems, and Dollar Rent A Car may designate other suppliers in the future through updates to the Operations Guide. However, Dollar Rent A Car and its affiliates are neither approved suppliers, nor the only approved supplier, of the Computer System or any counter automation system.
It is important to note that Dollar Rent A Car retains the right to revise the list of approved counter systems to include computer systems with specific compatibilities with their proprietary Computer System. They may also require franchisees to purchase their proprietary system, even if the franchisee is already using a previously approved system. This highlights the importance of staying updated with the Operations Guide and any written communications from Dollar Rent A Car regarding computer system requirements to ensure compliance and avoid potential disruptions to the business.