What charges must a Dollar Rent A Car franchisee disclose to customers?
Dollar_Rent_A_Car Franchise · 2025 FDDAnswer from 2025 FDD Document
12.22. Franchisee's Prices. You agree to comply with all applicable laws relating to pricing as well as any and all policies We prescribe from time to time in the Operations Guide or otherwise in writing relating to permissible charges beyond time, mileage and usage charges which may be charged by You to the customer, and We may revoke or alter such permission at any time. You shall disclose all charges, whether relating to fuel, airport surcharges, airport concession fee recoveries, reimbursement fees, the age of the driver, additional drivers or any other additional charges which cannot reasonably be avoided by the customer, as well as any applicable taxes, and You shall also include a description of any geographical restrictions and mileage charges
Source: Item 23 — RECEIPTS (FDD pages 102–301)
What This Means (2025 FDD)
According to the 2025 Dollar Rent A Car Franchise Disclosure Document, franchisees must comply with all applicable laws related to pricing and any policies prescribed in the Operations Guide or in writing regarding permissible charges beyond time, mileage, and usage. Dollar Rent A Car may revoke or alter such permissions at any time.
Dollar Rent A Car franchisees must disclose all charges to customers, including those relating to fuel, airport surcharges, airport concession fee recoveries, reimbursement fees, the age of the driver, additional drivers, and any other additional charges that cannot reasonably be avoided by the customer. Franchisees must also disclose any applicable taxes, geographical restrictions, and mileage charges.
This disclosure requirement ensures transparency and helps customers make informed decisions about their rental. By clearly outlining all potential charges, Dollar Rent A Car aims to avoid misunderstandings and maintain customer satisfaction. Franchisees should stay updated on any changes to these policies through the Operations Guide or written communications from Dollar Rent A Car to ensure compliance.