What software, licenses, and computer systems are Deka Lash franchisees required to purchase or use?
Deka_Lash Franchise · 2024 FDDAnswer from 2024 FDD Document
ur specifications, you will promptly modify, replace or add to your existing software, subscriptions, licenses, tablets, computer systems and equipment at your sole expense. You must lease, purchase, or otherwise acquire, from sources as we require and at your expense, software and hardware which strictly conform to our specifications. You will be responsible for the costs associated with and required to purchase systems for your Franchise Locations, including the Point-of-Sale system, electronic signing and other software subscriptions or licenses as we require. You will communicate with us, our franchises and customers using our established communication guidelines, systems and forms. You will not use or attempt to use the procedures or software for any purpose or party other than those associated with us, the System and your Franchise, or in any manner inconsistent with this Agreement. You will execute and be bound by all software licenses we require. We may change the computer hardware or software (including the point-of-sale software and facilities software) at any time and you are required to convert to the new system at your expense. We, in our sole discretion, may charge a license fee for some or all of the licenses we grant. We may be a reseller of the licenses and receive compensation for such. We keep and update the list of all licenses and any license fees in connection therewith in the Operations Manual. Our computer system requirements include access to the Internet. You must also have anti-virus, firewall, and spyware programs and Microsoft Office software.
- 4.34 Unauthorized or Unreported Payment Fine. If you fail to report cash or other payments through your Point-of-Sale account, we may fine you $750 per occurrence and declare you in default of this Agreement.
- 4.35 Amounts Due Us May be Deducted. Any amount due us may, at our discretion, be offset or deducte
Source: Item 23 — RECEIPT (FDD pages 63–234)
What This Means (2024 FDD)
According to Deka Lash's 2024 Franchise Disclosure Document, franchisees are required to purchase and use specific systems for their franchise locations. These include a Point-of-Sale (POS) system, electronic signing software, and other software subscriptions or licenses mandated by Deka Lash. Franchisees must also adhere to Deka Lash's established communication guidelines, systems, and forms when interacting with the franchisor, other franchisees, and customers.
Franchisees are obligated to use the specified procedures and software solely for purposes associated with Deka Lash, the Deka Lash system, and their franchise. They must also comply with all software licenses required by Deka Lash. Deka Lash retains the right to modify the required computer hardware or software, including the POS and facilities software, at any time, and franchisees are responsible for converting to the new system at their own expense.
The FDD specifies that Deka Lash may charge a license fee for some or all of the licenses granted and may also act as a reseller of these licenses, receiving compensation for doing so. The list of all licenses and associated fees is maintained and updated in the Deka Lash Operations Manual. Furthermore, franchisees must have access to the Internet and possess anti-virus, firewall, and spyware programs, as well as Microsoft Office software, to meet the computer system requirements.
Failure to report cash or other payments through the Point-of-Sale account may result in a fine of $750 per occurrence and could lead to a default on the Franchise Agreement. Deka Lash also has the right to offset or deduct any amounts owed to them from any payments otherwise due to the franchisee, across all franchise agreements and entities proportionate to the franchisee's ownership share.