Where is the Secret Shopper Fee for Deka Lash specified?
Deka_Lash Franchise · 2024 FDDAnswer from 2024 FDD Document
- 4.30 Secret Shopper Fee. You agree to pay us or our required vendor to secretly evaluate your location and staff.
This involves us or our vendor purchasing services from you, which you also agree to reimburse us for.
The Secret Shopper Fee is specified in the Operations Manual.
We reserve the right to change this Secret Shopper Fee as the costs to evaluate your location changes.
Source: Item 23 — RECEIPT (FDD pages 63–234)
What This Means (2024 FDD)
According to the 2024 Deka Lash Franchise Disclosure Document, the Secret Shopper Fee is specified in the Operations Manual. Deka Lash, or a required vendor, may secretly evaluate a franchisee's location and staff by purchasing services, which the franchisee must reimburse.
The FDD states that Deka Lash reserves the right to change the Secret Shopper Fee as the costs to evaluate a location changes.
Prospective franchisees should review the Operations Manual carefully to understand the current Secret Shopper Fee and how it is assessed. They should also inquire about the frequency and scope of these evaluations to fully understand the potential costs and impact on their business.