Does Deka Lash require franchisees to use specific computer hardware and software systems?
Deka_Lash Franchise · 2024 FDDAnswer from 2024 FDD Document
Computers and Software. You must purchase such computer hardware and subscribe to and use the Point-of-Sale, client management and scheduling, and other software systems that we specify. You will execute and be bound by all software licenses we require. We may change the computer hardware or software (including the point-of-sale software and facilities software) at any time and you are required to convert to the new system.
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 27–30)
What This Means (2024 FDD)
According to Deka Lash's 2024 Franchise Disclosure Document, franchisees are required to purchase specific computer hardware and software systems. Deka Lash mandates that franchisees subscribe to and use particular Point-of-Sale (POS), client management and scheduling software, and other software systems as specified by the company. Franchisees must also adhere to all software licenses required by Deka Lash.
This requirement means that a prospective Deka Lash franchisee will not have the freedom to choose their own computer systems or software. Instead, they must use the systems that Deka Lash designates. This ensures uniformity across all franchise locations and allows Deka Lash to maintain control over data and operations.
Furthermore, Deka Lash retains the right to change the required computer hardware or software at any time, including the POS and facilities software. Franchisees are obligated to convert to any new systems that Deka Lash implements. This could potentially involve additional costs for the franchisee to adapt to new technologies or systems as they are introduced by the franchisor.