Where must mediation take place for a claim against Deka Lash?
Deka_Lash Franchise · 2024 FDDAnswer from 2024 FDD Document
- 19.9 Mediation and Arbitration. Before you may bring any Claim against us in court, you agree to try for a period of 60 days to mediate such claim before a mutually agreed to mediator in the city or county where our headquarters are located. If we cannot mutually agree on a mediator, you and we agree to use the mediation services of the American Arbitration Association ("AAA") and split any AAA and mediator fees equally.
Source: Item 23 — RECEIPT (FDD pages 63–234)
What This Means (2024 FDD)
According to Deka Lash's 2024 Franchise Disclosure Document, if a franchisee has a claim against Deka Lash that proceeds to mediation, the mediation must occur in the city or county where Deka Lash's headquarters are located.
Before initiating a lawsuit against Deka Lash, the franchisee must first attempt to mediate the claim for 60 days with a mutually agreed-upon mediator. If the franchisee and Deka Lash cannot agree on a mediator, they will use the mediation services of the American Arbitration Association (AAA). The fees charged by the AAA and the mediator will be split equally between the franchisee and Deka Lash.
This requirement to mediate in the location of Deka Lash's headquarters could create additional expenses for the franchisee, such as travel and lodging costs, depending on where the franchise is located. Franchisees should factor in these potential costs when evaluating the franchise opportunity.