If a Deka Lash franchisee is not in good health, what business management skills are necessary?
Deka_Lash Franchise · 2024 FDDAnswer from 2024 FDD Document
You represent that you are in good health and able to devote your efforts in the day-to-day operations of your franchise or that you have the business management skills necessary to successfully hire and supervise a manager to run the day-to-day operations of your Franchise.
- (b) Supervision. You agree that the services of the Franchised Business will be provided under your direct supervision and control or under the direct supervision and control of a full-time general manager who has successfully completed our initial training.
Your studio manager (if applicable) and all employees that have access to client accounts or as required by local law, must be able to pass a criminal background check based on our minimum requirements as specified in the Operations Manual.
You must ensure that your business managers comply fully with all applicable terms of this Agreement including maintaining all confidential information, not competing with us and safeguarding all relevant documents, manuals, etc.
- (c) Principal Owner. You must designate one (1) owner with at least 10% ownership as the "Principal Owner." The Principal Owner is the primary owner responsible for your business and communication with us.
The Principal Owner must have authority over all transactions and dealings related to your studio and must have power to create binding agreements with us.
Source: Item 23 — RECEIPT (FDD pages 63–234)
What This Means (2024 FDD)
According to the 2024 Deka Lash Franchise Disclosure Document, if a franchisee is not in good health, they must possess the business management skills necessary to successfully hire and supervise a manager to run the day-to-day operations of their franchise. Deka Lash emphasizes that operating a franchise involves hard work and long hours, similar to most owner-operated small businesses.
To ensure proper supervision, Deka Lash requires that the services of the franchised business be provided under the direct supervision and control of the franchisee or a full-time general manager who has successfully completed Deka Lash's initial training. The studio manager, if applicable, and all employees with access to client accounts must pass a criminal background check based on Deka Lash's minimum requirements as specified in the Operations Manual.
Furthermore, Deka Lash requires the franchisee to designate one owner with at least 10% ownership as the "Principal Owner." This Principal Owner is responsible for the business and communication with Deka Lash and must have the authority over all transactions and dealings related to the studio, including the power to create binding agreements with Deka Lash. This structure ensures that even if the franchisee cannot actively participate due to health reasons, there is a responsible party overseeing operations and maintaining communication with the franchisor.