Are Deka Lash franchisees required to use anti-virus protection on their computers?

According to the 2024 Deka Lash Franchise Disclosure Document, franchisees are required to use anti-virus protection on their computers. While Deka Lash does not currently specify a particular vendor for this protection, they retain the right to do so in the future.

This requirement ensures the security and integrity of the computer systems used in the franchised business. It helps protect sensitive data, such as customer information, transaction records, and operational data, from potential threats like viruses, malware, and cyberattacks. Franchisees must also provide Deka Lash with unrestricted and independent electronic access to their studio information, including software, appointment systems, and point-of-sale systems.

The FDD also states that Deka Lash may change the computer hardware or software at any time and requires franchisees to convert to the new system at their expense. Franchisees are responsible for maintaining their computer systems in good working order and must replace, update, or upgrade their hardware systems as required by Deka Lash. The estimated annual cost of optional or required maintenance, updating, upgrading, or support contracts to the computer systems is approximately $1,000.

While the FDD does not specify the exact type or level of anti-virus protection required, it is essential for prospective franchisees to discuss this requirement with Deka Lash to understand their expectations and any specific recommendations they may have. This will help franchisees ensure they are meeting the franchisor's requirements and adequately protecting their business from cyber threats.