Are Deka Lash franchisees required to convert to new computer systems if Deka Lash changes them?

According to Deka Lash's 2024 Franchise Disclosure Document, franchisees are required to convert to new computer systems if Deka Lash changes them. Specifically, franchisees must purchase specified computer hardware and subscribe to and use the designated Point-of-Sale, client management and scheduling, and other software systems. Franchisees must also adhere to all software licenses required by Deka Lash.

The FDD states that Deka Lash may change the computer hardware or software, including point-of-sale and facilities software, at any time. If such changes occur, franchisees are obligated to convert to the new system. This requirement ensures that all Deka Lash locations operate on the same technology platform, which can help maintain brand consistency and facilitate data management across the franchise system.

For a prospective franchisee, this means that there may be additional, unforeseen costs associated with technology upgrades during the term of the franchise agreement. It is important to factor in potential expenses related to new hardware, software, and training when budgeting for the franchise. Franchisees should inquire about the typical frequency and cost of these system upgrades to better understand the financial implications.