What factors does Deka Lash examine when considering an alternative supplier?
Deka_Lash Franchise · 2024 FDDAnswer from 2024 FDD Document
air own an interest in us and in our affiliate, DL Products, LLC.
Alternative Suppliers and Vendors:
We do not maintain written criteria for approving suppliers and thus these criteria are not available to you or your proposed supplier. We do permit you to contract with alternative suppliers and vendors, including marketing and technology vendors, if approved by us in writing and they meet our criteria. If you desire to purchase products or services other than those provided by our approved suppliers or vendors, you may submit to us a written request for approval of the proposed suppliers, products or services. We may charge you for the reasonable expenses and costs we incur to test and approve these suppliers, products, or services. We will examine the quality of the items and the supplier's ability to supply a sufficient quantity in a timely way with good customer service to determine whether to consider adding the supplier to our list of approved
vendors. We will notify you within 60 days if we approve or disapprove of an alternative supplier. If we revoke approval for a supplier, we will provide written notice to you.
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 27–30)
What This Means (2024 FDD)
According to Deka Lash's 2024 Franchise Disclosure Document, if a franchisee wants to use an alternative supplier, Deka Lash will assess the quality of the items offered by the supplier and the supplier's capability to provide a sufficient quantity of those items in a timely manner. Deka Lash will also consider whether the supplier offers good customer service.
To gain approval, a franchisee must submit a written request to Deka Lash for approval of the proposed supplier, products, or services. Deka Lash may charge the franchisee for the expenses and costs incurred to test and approve these suppliers, products, or services. Deka Lash will then notify the franchisee within 60 days whether the alternative supplier is approved or disapproved. If Deka Lash revokes approval for a supplier, it will provide written notice to the franchisee.
It is important to note that Deka Lash does not maintain written criteria for approving suppliers, so these criteria are not available to the franchisee or the proposed supplier. Franchisees are not allowed to contract separately with vendors unless Deka Lash provides written approval. This means franchisees must go through Deka Lash for approval of any vendor, even if they meet the general criteria of quality, supply capability, and customer service. This process ensures that Deka Lash maintains control over its brand standards and supply chain.