What is the deadline for Deka Lash to notify a franchisee regarding the approval or disapproval of an alternative supplier?
Deka_Lash Franchise · 2024 FDDAnswer from 2024 FDD Document
riteria for approving suppliers and thus these criteria are not available to you or your proposed supplier. We do permit you to contract with alternative suppliers and vendors, including marketing and technology vendors, if approved by us in writing and they meet our criteria. If you desire to purchase products or services other than those provided by our approved suppliers or vendors, you may submit to us a written request for approval of the proposed suppliers, products or services. We may charge you for the reasonable expenses and costs we incur to test and approve these suppliers, products, or services. We will examine the quality of the items and the supplier's ability to supply a sufficient quantity in a timely way with good customer service to determine whether to consider adding the supplier to our list of approved
vendors. We will notify you within 60 days if we approve or disapprove of an alternative supplier. If we revoke approval for a supplier, we will provide written notice to you.
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 27–30)
What This Means (2024 FDD)
According to Deka Lash's 2024 Franchise Disclosure Document, if a franchisee wants to use an alternative supplier, they must submit a written request to Deka Lash for approval. Deka Lash will then evaluate the supplier's quality, ability to supply sufficient quantities in a timely manner, and customer service.
Deka Lash is obligated to notify the franchisee of their decision within 60 days of the request. This notification will be in writing, informing the franchisee whether the alternative supplier has been approved or disapproved. If Deka Lash revokes approval for a previously approved supplier, they will also provide written notice to the franchisee.
This process is important for franchisees because Deka Lash requires franchisees to purchase many items, such as eyelash extensions and related products, from approved suppliers, including their affiliate DL Products, LLC. Seeking approval for alternative suppliers allows franchisees to potentially find better pricing or more suitable products, but it is subject to Deka Lash's approval and timeline. Franchisees are not allowed to independently contract with vendors unless they have written approval from Deka Lash.