What computer hardware does Deka Lash recommend franchisees use?
Deka_Lash Franchise · 2024 FDDAnswer from 2024 FDD Document
e FAC operates through the unincorporated Franchise Advisory Council Bylaws. We have the right to form, change, or dissolve the FAC at any time.
Computer Systems:
We require you to have an internet connection, email, and a laptop or desktop computer. We recommend an Apple iMac or MacBook. We require a minimum of two iPads or other tablets as specified by us at each studio. You must use the studio software we specify, which may include customer scheduling, online booking, reporting, and a Point of Sale/Credit Card application. We may change the computer hardware or software (including the point-of-sale software, studio software) at any time and we reserve the right to require you to convert to the new system at your expense. We also require that you use QuickBooks Online for your financial record keeping.
These items can be purchased for approximately $2,000- $5,000. Neither we nor our affiliates or any third party have any obligation to provide ongoing maintenance, repairs, upgrades or updates. You must maintain your computer systems in good working order and must replace, update or upgrade your hardware systems
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 32–40)
What This Means (2024 FDD)
According to Deka Lash's 2024 Franchise Disclosure Document, franchisees are required to have an internet connection, email, and either a laptop or desktop computer. While not mandatory, Deka Lash recommends using an Apple iMac or MacBook. Additionally, franchisees must have a minimum of two iPads or other tablets, as specified by Deka Lash, at each studio.
The initial investment for these computer systems is estimated to be between $2,000 and $5,000. Deka Lash may change the required computer hardware or software at any time, and franchisees are responsible for the cost of converting to any new systems. Franchisees are also required to use QuickBooks Online for financial record keeping.
It's important to note that neither Deka Lash nor its affiliates are obligated to provide ongoing maintenance, repairs, upgrades, or updates for these systems. Franchisees must maintain their computer systems in good working order and replace, update, or upgrade hardware as required by Deka Lash. The estimated annual cost for optional or required maintenance, updates, upgrades, or support contracts is approximately $1,000. Franchisees must also use anti-virus protection on their computers, though Deka Lash does not currently specify a particular vendor but reserves the right to do so.