Who bears the expense of converting to a new computer system required by Deka Lash?

According to Deka Lash's 2024 Franchise Disclosure Document, franchisees are responsible for the expenses associated with converting to a new computer system. Deka Lash may change the computer hardware or software, including point-of-sale software and facilities software, at any time, and franchisees are required to convert to the new system at their own expense.

This means that if Deka Lash decides to update or change its computer systems, franchisees must pay for the costs of upgrading their hardware and software to meet the new requirements. These costs could include purchasing new computers, installing new software, and any related training or technical support.

This requirement is fairly standard in franchising, as franchisors need to maintain consistent systems across all locations for branding, data collection, and operational efficiency. However, it's important for prospective Deka Lash franchisees to factor in the potential costs of these mandatory system upgrades when assessing the overall investment and profitability of the franchise.