What aspects of the Deka Lash studio must conform to specifications?
Deka_Lash Franchise · 2024 FDDAnswer from 2024 FDD Document
erations Manual.
- 6.10 Furniture, Fixtures, Equipment and Supplies. You agree to use furniture, fixtures, equipment, and supplies as we specify to operate the franchise.
- 6.11 Software, Licenses and Computer Systems. You are required to purchase or use such software, subscriptions, licenses, tablets, computer systems and equipment to operate your Franchised Business as we may specify. All such software, subscriptions, licenses, tablets, computer systems and equipment will conform to our specifications as adopted from time to time. You acknowledge and agree that we may update, modify, or otherwise make changes to our software, subscriptions, licenses, tablets, computer systems and equipment specifications and that, in the event of any updates, modification, or other changes in, or additions to, our specifications, you will promptly modify, replace or add to your existing software, subscriptions, licenses, tablets, computer systems and equipment at your sole expense.
- 6.12 Telephone Number. You agree to maintain a dedicated telephone number for your Franchised Business. You must reimburse us for the actual cost of any phone number we assign to your Franchised Business and pay for ourselves.
- 6.13 Brand Image and Remodeling. You agree to keep your Franchised Business clean, attractive and well maintained in order to uphold the image and goodwill of our franchise system
and in compliance with the Operations Manual. You agree that your studio layout must be approved by us and that all studio stations, flooring, furniture, cabinets, chairs, stools, mirrors, decorations, signage, other items, and colors must be as specified by us. You agree to remodel your Franchised Business if and when we request, at your cost, pursuant to our guidelines at the time. However, we will not require you to do a full remodel of your Franchised Business more than once every ten years.
Source: Item 23 — RECEIPT (FDD pages 63–234)
What This Means (2024 FDD)
According to the 2024 Deka Lash FDD, several aspects of the Franchised Business must conform to the franchisor's specifications. These include software, subscriptions, licenses, tablets, computer systems, and equipment, which must adhere to Deka Lash's standards as adopted and modified over time. Franchisees are responsible for updating or replacing these items at their own expense to meet any new specifications.
In addition to technology and equipment, the physical appearance and layout of the Deka Lash studio must also meet specific criteria. The studio layout requires approval from Deka Lash, and all studio stations, flooring, furniture, cabinets, chairs, stools, mirrors, decorations, signage, other items, and colors must be as specified by the franchisor. This ensures a consistent brand image across all locations. Franchisees are also obligated to remodel their studios when Deka Lash requests it, although full remodels will not be required more than once every ten years. Any updates or modifications to artwork, furniture, fixtures, and equipment specifications must be implemented promptly at the franchisee's expense.
Furthermore, franchisees must maintain a clean, attractive, and well-maintained studio to uphold the brand's image and goodwill, complying with the standards outlined in the Operations Manual. They must also adhere to minimum days and hours of operation as specified by Deka Lash in the Operations Manual. These requirements collectively ensure that each Deka Lash studio operates in a manner that aligns with the franchisor's vision and standards, contributing to a consistent customer experience and brand identity.