Under what conditions might Deer Solution require me or my Operating Manager to participate in supplemental on-site training?
Deer_Solution Franchise · 2025 FDDAnswer from 2025 FDD Document
greement, Article 4.B.);
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- Supplemental Training We may require that you and your Operating Manager participate in supplemental on-site training that we may designate and require in our discretion. If you are not meeting what we believe to be System performance standards, we may provide, in our discretion, supplemental training on-site within your Operating Territory. You will be required to pay our then current supplemental
training fee, which is currently $500, per on-site trainer, per day, plus travel expenses, meals and accommodation expenses
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 29–35)
What This Means (2025 FDD)
According to Deer Solution's 2025 Franchise Disclosure Document, Deer Solution may require you or your Operating Manager to participate in supplemental on-site training if you are not meeting what Deer Solution believes to be System performance standards. This supplemental training would be provided on-site within your Operating Territory, at Deer Solution's discretion.
If Deer Solution requires you or your Operating Manager to participate in this supplemental on-site training, you will be responsible for paying the then-current supplemental training fee. As of the issuance date of the FDD, this fee is $500 per on-site trainer, per day. In addition to the training fee, you will also be responsible for covering the travel expenses, meals, and accommodation expenses incurred by Deer Solution.
This means that if your Deer Solution franchise is underperforming according to the franchisor's standards, you may be compelled to undergo additional training at your own expense. This could involve significant costs, including the training fee itself and the associated travel and accommodation expenses for the trainers. It is important to understand Deer Solution's performance standards and the potential costs of failing to meet them.