After termination, what digital systems must a Deer Solution franchisee cease accessing?
Deer_Solution Franchise · 2025 FDDAnswer from 2025 FDD Document
SYSTEM**
Upon expiration, termination, or Transfer of this Agreement for any reason, Franchisee shall immediately:
- (1) Permanently cease to be a franchise owner of the Deer Solution Business that was the subject of this Agreement and cease to operate such Deer Solution Business under the System;
- (2) Refrain from directly or indirectly, holding oneself/itself out to any person or entity, or represent themselves/itself as a present or former Deer Solution franchisee;
- (3) Permanently cease to use, in any manner: (a) the System including, without limitation, the Confidential Information, the Licensed Marks, the Business Management System Data, and the Operations Manual; (b) any methods, procedures, or techniques associated with the System in which Franchisor possesses proprietary rights or that constitute Franchisor's trade secrets; (c)
System Supplies, including communicating with or ordering products from Franchisor's designated suppliers and vendors of System Supplies; (d) the Approved Services and Products; and (e) any other advertising, marketing, media, and any other information, documents or things associated with Franchisor, the System, the Licensed Marks, Deer Solution Businesses, the Franchised Business, and Franchisee's former Deer Solution Business, including, without limitation, any confidential, proprietary methods, procedures, descriptions of products, techniques, trade secrets, proprietary marks, distinctive forms, slogans, symbols, signs, stationary, advertising material, articles, logos, devices, items and all other things, tangible or intangible, associated with Franchisor, the System, the Licensed Marks, and Deer Solution Businesses;
- (4) Return to Franchisor the Operations Manual (including any and all parts, supplements, and copies of the Operations Manual), the Confidential Information (including without limitation the Business Management System Data and all customer lists and information), and all other confidential materials, equipment, software, information, and property owned by Franchisor and all copies thereof provided, however, that Franchisee may retain Franchisee's copies of this Agreement, correspondence between Franchisor and Franchisee, but not including Confidential Information that may be contained in or attached thereto, and other documents that Franchisee needs to retain pursuant to applicable law;
- (5) Permanently cease accessing, immediately disconnect from, and discontinue using any and all digital media, intra-nets, cloud based systems, and/or servers that store, maintain, and/or provide access to the Operations Manual, Confidential Information, and all other standards, specifications of Franchisor;
Source: Item 23 — RECEIPTS (FDD pages 55–246)
What This Means (2025 FDD)
According to Deer Solution's 2025 Franchise Disclosure Document, upon termination of the franchise agreement, a franchisee must cease using the System, which includes the Business Management System Data. The Business Management System refers to the software, internet, or cloud-based systems, point of sale systems, and customer relationship management systems used in the Deer Solution business operations. The Business Management System Data includes forms, data, tools, customer information, inventory and sales information maintained on the Business Management System.
In practical terms, this means that a franchisee who leaves the Deer Solution system will no longer have access to the digital tools and platforms used to manage the business. This includes software for managing customer relationships, processing sales, tracking inventory, and accessing important business data. The franchisee must also transfer to Deer Solution all telephone numbers, email addresses, web-based media listings, and accounts used in connection with the former Deer Solution Business.
This requirement is standard in franchising to protect the franchisor's brand, customer relationships, and proprietary information. A prospective Deer Solution franchisee should understand that upon termination, they will lose access to these digital resources and must transition to alternative systems if they continue in a similar business. This transition should be planned for in advance to minimize disruption.