Does Deer Solution have the right to access the Business Management System data of a franchisee?
Deer_Solution Franchise · 2025 FDDAnswer from 2025 FDD Document
t limited to, the day-to-day sales, ordering, operations and management of the Franchised Business. Franchisor reserves the right to modify and designate alternative Business Management Systems as Franchisor determines in Franchisor's Reasonable Business Judgment. At all times, Franchisor shall possess direct live access and storage based access to the Business Management System for the Franchised Business and to Franchisee's Business Management System Data.
- "Business Management System Data" refers to and means the forms, data, tools, customer information, inventory and sales information that: (a) is pre-populated or entered into the Business Management System utilized by Franchisee; (b) is entered (whether by Franchisor or Franchisee) into the Business Management System utilized by Franchisee;
Source: Item 23 — RECEIPTS (FDD pages 55–246)
What This Means (2025 FDD)
According to Deer Solution's 2025 Franchise Disclosure Document, Deer Solution retains direct access to a franchisee's Business Management System data. Deer Solution maintains the right to access and store data within the Business Management System used by the franchisee. This access is continuous and live, ensuring Deer Solution can monitor operations and gather necessary information.
The Business Management System Data includes all forms, data, tools, customer information, inventory, and sales information entered into the system. This encompasses data pre-populated by Deer Solution, data entered by the franchisee, and any information recorded, stored, or maintained by the system related to the franchise's management and operations. This broad definition ensures that Deer Solution has access to a comprehensive range of operational data.
For a prospective franchisee, this means Deer Solution will have real-time visibility into their business operations. This access allows Deer Solution to monitor performance, ensure compliance with standards, and potentially offer support or interventions as needed. While this level of access can be seen as a benefit for franchisees needing assistance, it also requires franchisees to maintain accurate and up-to-date records within the Business Management System. Franchisees should be aware that Deer Solution can modify the Business Management Systems as they determine necessary.