Who is required to participate in supplemental on-site training designated by Deer Solution?
Deer_Solution Franchise · 2025 FDDAnswer from 2025 FDD Document
greement, Article 4.B.);
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- Supplemental Training We may require that you and your Operating Manager participate in supplemental on-site training that we may designate and require in our discretion. If you are not meeting what we believe to be System performance standards, we may provide, in our discretion, supplemental training on-site within your Operating Territory. You will be required to pay our then current supplemental
training fee, which is currently $500, per on-site trainer, per day, plus travel expenses, meals and accommodation expenses
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 29–35)
What This Means (2025 FDD)
According to Deer Solution's 2025 Franchise Disclosure Document, both the franchisee and their Operating Manager may be required to participate in supplemental on-site training. This training is designated and required at Deer Solution's discretion.
This means that Deer Solution has the authority to mandate additional training for franchisees and their managers if they deem it necessary. This could be due to performance issues or to ensure compliance with updated system standards. The training is conducted on-site within the franchisee's operating territory.
The franchisee is responsible for covering the costs associated with this supplemental training. These costs include a training fee, which is currently $500 per on-site trainer per day, as well as travel expenses, meals, and accommodation expenses incurred by Deer Solution. This financial burden should be considered by prospective franchisees when evaluating the potential costs of operating a Deer Solution franchise.
It is important for potential franchisees to understand the conditions under which supplemental training may be required and to factor in the potential costs. This requirement ensures that Deer Solution franchisees and their managers stay aligned with the company's standards and operational practices, although it can represent an unplanned expense.