Does Deer Solution require the Managing Owner to attend refresher training courses?
Deer_Solution Franchise · 2025 FDDAnswer from 2025 FDD Document
(2) If Franchisee is a Corporate Entity, upon the death or permanent disability of Franchisee's Managing Owner, the remaining Owners within a reasonable time, which shall not exceed 30 days from the date of death or permanent disability, must appoint a new Managing Owner that is approved by Franchisor.
The appointed Managing Owner must attend and successfully complete the Training Program within 60 days of the appointment.
If Franchisee's Deer Solution Business is not being managed by a Franchisor approved Managing Owner (as applicable) within 30 days after such death or permanent disability, Franchisor is authorized, but is not required, to immediately appoint a manager to maintain the operations of Franchisee's Deer Solution Business for, and on behalf of, Franchisee at Franchisee's sole costs until an approved Managing Owner is able to assume the management and operation of Franchisee's Deer Solution Business.
Source: Item 23 — RECEIPTS (FDD pages 55–246)
What This Means (2025 FDD)
Based on the 2025 Deer Solution Franchise Disclosure Document, the Managing Owner of a corporate entity franchisee must attend and successfully complete the initial Training Program within 60 days of appointment. This requirement is triggered when a new Managing Owner is appointed, such as in the event of the death or permanent disability of the previous Managing Owner.
However, the FDD excerpts do not explicitly state whether Deer Solution requires the Managing Owner to attend refresher training courses beyond the initial training program. The documents mention "Supplemental Training" and a "Supplemental Training Fee" but do not elaborate on the circumstances or requirements for such training.
A prospective Deer Solution franchisee should clarify with the franchisor whether refresher training courses are mandatory for Managing Owners, how often these courses are held, what topics they cover, and any associated costs. This information is crucial for understanding the ongoing training obligations and potential expenses related to operating a Deer Solution franchise.