Does Deer Solution require approval of all individuals attending and participating in the Training Program and all Supplemental Training programs?
Deer_Solution Franchise · 2025 FDDAnswer from 2025 FDD Document
in conformity with Franchisor's standards and specifications and as otherwise required by Franchisor in the Operations Manual; (e) have obtained the necessary licenses and permits to operate the Franchised Business; and (f) have obtained Franchisor's written consent to open.
3.B. OPERATIONS OF THE FRANCHISED BUSINESS
At all times, Franchisee's Deer Solution Business shall: (a) be operated within Franchisee's Operating Territory, excluding Closed Markets; (b) be operated from an approved Administrative Office located within the Operating Territory; (c) exclusively offer, sell and provide the Approved Services and Products in accordance with Franchisor's standards, specifications, and requirements; (d) ensure that the Approved Services and Products are only offered and provided by Franchisee through employees and/or Owners that have, to Franchisor's satisfaction, completed the training requirements and Training Programs required by Franchisor; (e) exclusively use, maintain, and, stock in inventory, the System Supplies in such quantities as designated by Franchisor; (f) exclusively purchase the System Supplies from the supplier and/or suppliers, vendor and/or vendors approved by Franchisor and designated by Franchisor, in Franchisor's Reasonable Business Judgment; (g) be exclusively managed and operated by Franchisee or, if Franchisee is a Corporate Entity, Franchisee's Managing Owner; (h) maintain the necessary licenses and permits and, those licenses and permits required, and/or recommended by Franchisor, for Franchisee's development, ownership, and operation of the Franchised Business; (i) exclusively provide and, if applicable, deliver, the Approved Services and Products from Deer Solution Service Vehicles; and (j) be operated in conformity with Franchisors standards, specifications, criteria and requirements as set forth by Franchisor in the Operations Manual as such Operations Manual exists as of the Effective Date of this Agreement and as the Operations Manual may be modified and supplemented from time to time in the future by Franchisor, in Franchisor's Reasonable Business Judgment.
**3.C.
Source: Item 23 — RECEIPTS (FDD pages 55–246)
What This Means (2025 FDD)
According to Deer Solution's 2025 Franchise Disclosure Document, the franchise agreement specifies that all employees and/or owners who offer or provide approved services and products must complete the training requirements and training programs to Deer Solution's satisfaction. This indicates that Deer Solution has the authority to approve individuals participating in the required training programs.
Furthermore, in the event of the death or disability of a franchisee or managing owner, any appointed manager or new managing owner must also attend and successfully complete the Training Program within a specified timeframe, and in the case of a new managing owner, they must be approved by Deer Solution. This reinforces Deer Solution's control over who is managing and operating the business and their adherence to the required training standards.
Deer Solution also defines "Supplemental Training" within the agreement, suggesting that such training is a component of the overall franchise system. While the document does not explicitly state that Deer Solution must approve each individual attending supplemental training, the requirement that all service providers complete training programs to Deer Solution's satisfaction implies that they have oversight over who participates in and completes all required training, including supplemental programs. A prospective franchisee should confirm with Deer Solution whether there are any exceptions to this requirement.