Can Deer Solution reject a franchisee's request for Supplemental Training?

Based on the 2025 Deer Solution Franchise Disclosure Document, the document does not explicitly state that Deer Solution can reject a franchisee's request for supplemental training. However, the FDD does state that failing to complete supplemental training programs designated by Deer Solution can result in a default of the agreement.

Specifically, the FDD mentions that a franchisee can be in default of the agreement if the franchisee fails to complete, to Deer Solution's reasonable satisfaction, the Training Program and/or supplemental training programs designated by Deer Solution. If a franchisee fails to cure this default to the satisfaction of Deer Solution within 10 calendar days of written notice, the agreement can be terminated.

While the FDD does not directly address the rejection of a franchisee's request for supplemental training, it emphasizes the importance of completing required training programs to Deer Solution's satisfaction. A prospective franchisee should seek clarification from Deer Solution regarding the circumstances under which supplemental training might be required, the process for requesting such training, and the criteria Deer Solution uses to determine whether training has been completed to their satisfaction.