Who is the Operations and Training Manager who conducts the initial Deer Solution training?
Deer_Solution Franchise · 2025 FDDAnswer from 2025 FDD Document
Instructional materials that will be used in the initial training process includes our Manuals, live instruction, and handouts. Initial training will be conducted under the direction and supervision of our Operations and Training Manager, Brian Lee. For the period of January 2013 to December 2021, Mr. Lee has served as Operations and Training Manager of our affiliate, James J. Messina Landscaping Inc. The level of experience of our trainers will, at a minimum, include each trainer's satisfactory completion of our initial training program. In addition to initial training, you will also be required to participate in and satisfy all other training programs that we may designate respecting the Franchised Business. (Franchise Agreement, Articles 4 and 7.I.).
We will provide one to two days of in market support following the conclusion of your pre-opening process. All trainees must have successfully completed the training program. We will assess launch marketing plans and the capacity to operate the business. If approved, you may start offering services to customers in your territory, and, if not approved, we may require additional training.
After the opening of your Deer Solution Business, we reserve the right to require that you (or your Managing Owner if you are a Corporate Entity) attend a system-wide training program (the "System-Wide Training Program") that we may establish in our discretion. If we establish a System-Wide Training Program, the program will be offered from our affiliate owned Deer Solution Business in Parsippany, New Jersey and you will be responsible for all travel and expenses, lodging, food, automobile rental expenses and employee wages that you incur in connection with your attendance. We will not require your attendance at a System-Wide Training Program for more than a total of five days in any calendar year.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 29–35)
What This Means (2025 FDD)
According to the 2025 Deer Solution Franchise Disclosure Document, the initial training is conducted under the direction and supervision of the Operations and Training Manager, Brian Lee. Mr. Lee has experience as the Operations and Training Manager of James J. Messina Landscaping Inc., an affiliate of Deer Solution, from January 2013 to December 2021.
Deer Solution emphasizes the importance of training, requiring all trainees to successfully complete the initial training program. The level of experience of the trainers includes satisfactory completion of the initial training program. Franchisees are also required to participate in any additional training programs that Deer Solution may designate for the franchised business.
Following the pre-opening process, Deer Solution provides one to two days of in-market support. Before franchisees can start offering services, Deer Solution assesses their launch marketing plans and operational capacity. If a franchisee's plans are not approved, Deer Solution may require additional training. This ensures that all franchisees meet the brand's standards before commencing operations.
Deer Solution also reserves the right to require franchisees (or their Managing Owner, if a Corporate Entity) to attend a system-wide training program, which will be held at their affiliate-owned Deer Solution Business in Parsippany, New Jersey. Franchisees are responsible for all travel, lodging, food, and other related expenses for this training, which will not exceed five days in any calendar year.