What is included in the 'Business Management System' that Deer Solution franchisees are required to use?
Deer_Solution Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisor reserves the right to modify and designate alternative Business Management Systems as Franchisor determines in Franchisor's Reasonable Business Judgment.
At all times, Franchisor shall possess direct live access and storage based access to the Business Management System for the Franchised Business and to Franchisee's Business Management System Data.
- "Business Management System Data" refers to and means the forms, data, tools, customer information, inventory and sales information that: (a) is pre-populated or entered into the Business Management System utilized by Franchisee; (b) is entered (whether by Franchisor or Franchisee) into the Business Management System utilized by Franchisee; and/or (c) is recorded, stored and/or maintained by the Business Management System in connection with the management and operations of the Franchised Business.
Source: Item 23 — RECEIPTS (FDD pages 55–246)
What This Means (2025 FDD)
According to Deer Solution's 2025 Franchise Disclosure Document, the Business Management System encompasses forms, data, tools, customer information, and inventory and sales information. This data is either pre-populated, entered by Deer Solution or the franchisee, or recorded and maintained by the system itself. The Business Management System is used for managing and operating the franchised business. Deer Solution retains direct access to the Business Management System and the franchisee's data within it. Deer Solution also reserves the right to modify or designate alternative Business Management Systems.
For a prospective Deer Solution franchisee, this means they will be required to use a specific digital system to manage their business. This system will handle critical functions such as customer data, sales tracking, and inventory management. The franchisee must input data into the system, but Deer Solution also has the right to enter data.
Deer Solution's access to the franchisee's Business Management System Data allows them to monitor the franchisee's performance and ensure compliance with system standards. The franchisee should be aware that Deer Solution can change the Business Management System at its discretion, potentially requiring the franchisee to adapt to new software or processes. The franchisee should inquire about the typical frequency and nature of these changes and any associated costs for training or implementation.