Are Deer Solution franchisees required to purchase and use Business Management Systems designated by the franchisor?
Deer_Solution Franchise · 2025 FDDAnswer from 2025 FDD Document
this Agreement.
- "Brand Development Fund Contribution Percentage" shall have the meaning defined and set forth in Article 9.A. of this Agreement.
- "Brand Development Fund Fee" shall have the meaning defined and set forth in Article 9.A. of this Agreement.
- "Business Management System" refers to and means the software, internet, web based and/or cloud based system or systems, point of sale system or systems and customer relationship management system or systems as same may be individually or collectively designated by Franchisor, in Franchisor's Reasonable Business Judgment, as being required for use by the Franchised Business, including, but not limited to, the day-to-day sales, ordering, operations and management of the Franchised Business.
Source: Item 23 — RECEIPTS (FDD pages 55–246)
What This Means (2025 FDD)
According to Deer Solution's 2025 Franchise Disclosure Document, franchisees are required to use the Business Management System designated by the franchisor. The FDD defines the Business Management System as the software, internet, web-based, cloud-based, point of sale, and customer relationship management systems that Deer Solution requires franchisees to use for day-to-day sales, ordering, operations, and management of the franchised business.
This means that as a Deer Solution franchisee, you will not have a choice in the software or systems you use to manage your business. Deer Solution maintains the right to determine the components, modifications, and replacements to the system.
This requirement ensures uniformity across all Deer Solution franchises, potentially streamlining operations and data collection for the franchisor. However, it also means franchisees must adopt and learn the specific systems mandated by Deer Solution, and bear any associated costs for hardware, software licenses, or support.