Is a Deer Solution franchisee required to provide the franchisor with uninterrupted internet-based or remote access to the Business Management Systems?
Deer_Solution Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisor reserves the right to modify and designate alternative Business Management Systems as Franchisor determines in Franchisor's Reasonable Business Judgment.
At all times, Franchisor shall possess direct live access and storage based access to the Business Management System for the Franchised Business and to Franchisee's Business Management System Data.
- "Business Management System Data" refers to and means the forms, data, tools, customer information, inventory and sales information that: (a) is pre-populated or entered into the Business Management System utilized by Franchisee; (b) is entered (whether by Franchisor or Franchisee) into the Business Management System utilized by Franchisee; and/or (c) is recorded, stored and/or maintained by the Business Management System in connection with the management and operations of the Franchised Business.
Source: Item 23 — RECEIPTS (FDD pages 55–246)
What This Means (2025 FDD)
According to Deer Solution's 2025 Franchise Disclosure Document, Deer Solution Franchising LLC requires direct live access and storage-based access to the Business Management System for each franchised business. This access extends to the franchisee's Business Management System Data.
This means that as a Deer Solution franchisee, you must provide the franchisor with continuous, real-time access to your business's software and data. This includes all forms, data, customer information, inventory details, and sales records entered into or maintained within the Business Management System.
The franchisor's access allows them to monitor operations, ensure compliance with standards, and potentially provide support or intervene if necessary. It is a standard practice in franchising to ensure brand consistency and operational oversight. The franchisor also reserves the right to modify and designate alternative Business Management Systems as they determine necessary.