What form can the Deer Solution manuals take?
Deer_Solution Franchise · 2025 FDDAnswer from 2025 FDD Document
You must keep as confidential our Manuals and any supplements to the Manuals. Our Manuals may take the form of written materials and/or digitally distributed and stored materials and made available to you for use in connection with the Franchised Business. The Manuals contain information about our System, Approved Services and Products, System Supplies, proprietary products, marketing systems, training, and confidential methods of operation. You must use all reasonable and prudent means to maintain the Manuals and the information maintained in the Manuals as confidential and prevent any unauthorized copies, recordings, reproduction, or distribution of the Manuals or the information contained in the Manuals. You must restrict access to the Manuals to management level employees who sign a confidentiality agreement with you and are required by you to maintain the confidentiality of the Manuals and refrain from distributing or disclosing the Manuals and the information contained in the Manuals. You must provide us with immediate notice if you learn of any unauthorized use of the Manuals or of the information contained in the Manuals, or any infringement or challenge to the proprietary or confidentiality of the information contained in the Manuals. We will take any and all action(s) or, refrain from taking action, that we determine, in our discretion, to be appropriate. We may control any action or legal proceeding we choose to bring. We need not participate in your defense or indemnify you for damages or expenses in a proceeding involving a copyright or patent. If any third party establishes to our satisfaction, in our discretion, that it possesses rights superior to ours, then you must modify or discontinue your use of these materials in accordance with our written instructions.
Source: Item 14 — PATENTS, COPYRIGHTS AND PROPRIETARY INFORMATION (FDD page 39)
What This Means (2025 FDD)
According to Deer Solution's 2025 Franchise Disclosure Document, the franchise's manuals can be presented in two formats. These include written materials and digitally distributed materials that are stored electronically. These manuals are available to the franchisee for use in connection with their Deer Solution franchised business.
The manuals contain critical proprietary information regarding the Deer Solution system. This includes details on approved services and products, system supplies, proprietary products, marketing systems, training procedures, and confidential methods of operation. As such, Deer Solution requires franchisees to treat these manuals with strict confidentiality.
To protect this sensitive information, franchisees must take reasonable and prudent measures to prevent unauthorized access, copying, reproduction, or distribution of the manuals. Access should be restricted to management-level employees who have signed confidentiality agreements. Franchisees are also obligated to immediately notify Deer Solution of any unauthorized use or suspected breaches of confidentiality. Deer Solution retains the right to take any action it deems appropriate in response to such breaches, including legal proceedings, and franchisees must comply with Deer Solution's instructions regarding the use of these materials.