Where in the Deer Solution FDD can I find information on Out of Territory Service?
Deer_Solution Franchise · 2025 FDDAnswer from 2025 FDD Document
"Out of Territory Service" refers to and means the provision of Approved Services and Products within an Open Area and in accordance with the Territory Rules.
"Out of Territory Service Request" refers to and means a written documentation that is prepared and submitted in accordance with Franchisor's standards and specifications wherein Franchisee: (a) identifies the name and contact information of a prospective customer located in an Open Area that has requested the services of Franchisee's Deer Solution Business; (b) identifies the date for the proposed services and/or products to be provided by the Franchised Business; and (c) requests Franchisor's written notification either approving or disapproving Franchisee's request to provide Approved Services and Products on behalf of the prospective Open Area customer.
Source: Item 23 — RECEIPTS (FDD pages 55–246)
What This Means (2025 FDD)
According to the 2025 Deer Solution Franchise Disclosure Document, information regarding "Out of Territory Service" can be found in the definitions section. The FDD defines "Out of Territory Service" as providing approved services and products within an open area, following the territory rules. An "Out of Territory Service Request" is defined as written documentation, prepared and submitted according to Deer Solution's standards, that includes the prospective customer's information in the open area, the date services are proposed, and a request for the franchisor's approval to provide services to that customer.
For a prospective Deer Solution franchisee, this means that while your franchise primarily operates within an assigned territory, there are circumstances where you can provide services outside of it. However, this is not an automatic right. You must request and receive approval from Deer Solution for each instance of out-of-territory service. This process ensures that the franchisor maintains control over brand consistency and market development.
The requirement for a written "Out of Territory Service Request" means franchisees must follow a specific procedure to seek approval, including documenting customer information and proposed service dates. Deer Solution retains the right to disapprove these requests, giving them the ability to manage service provisions and prevent conflicts between franchisees or with the franchisor's overall market strategy. This also ensures that franchisees do not encroach on other franchisees' territories without permission.
This policy balances the franchisee's potential to capture additional business with the franchisor's need to maintain territorial integrity and strategic market development. A prospective franchisee should understand the conditions under which out-of-territory service is permitted and the process for obtaining approval to ensure compliance and maximize business opportunities within the bounds of the franchise agreement.