Does Deer Solution have direct access to the Business Management System data of a Deer Solution franchisee?

According to Deer Solution's 2025 Franchise Disclosure Document, Deer Solution maintains direct access to a franchisee's Business Management System data. The FDD states that Deer Solution possesses both direct live access and storage-based access to the Business Management System for the Franchised Business and to the Franchisee's Business Management System Data. This access enables Deer Solution to monitor and oversee the franchisee's operations.

"Business Management System Data" is defined as the forms, data, tools, customer information, inventory, and sales information entered into the Business Management System used by the franchisee. This includes data pre-populated, entered by either Deer Solution or the franchisee, and recorded or maintained by the system in connection with managing the franchised business.

This level of access is fairly common in franchising, allowing the franchisor to ensure brand consistency, monitor performance, and provide support. However, prospective franchisees should carefully consider the implications of granting such access, particularly regarding data privacy and security. It is important to understand how Deer Solution uses this data and what measures are in place to protect sensitive information.