According to Deer Solution, where are the System standards and specifications designated?
Deer_Solution Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisor shall provide Franchisee with access to the Operations Manual. The Operations Manual contains, as designated and determined by Franchisor, mandatory and, as applicable, suggested specifications, standards, and operating procedures that Franchisor prescribes for Deer Solution Businesses. Franchisee shall operate the Franchised Business in strict accordance with the standards, specifications, and requirements set forth in the Operations Manual as, such standards, specifications, and requirements including, but not limited to, the Approved Services and Products, System Supplies, and, authorized and designated suppliers, as of the Effective Date of this Agreement, and, as they may be supplemented, modified, changed, and/or replaced in the future and, from time to time, by Franchisor, in Franchisor's Reasonable Business Judgment. Franchisee shall keep and maintain the confidentiality of the Operations Manual and shall keep and maintain all files, data and information contained in the Operations Manual in a secure location and/or in a protected confidential state and, as otherwise directed by Franchisor. The master copy and official version of the Operations Manual is and shall be the copy and/or version maintained and designated by Franchisor in Franchisor's ordinary course of business.
Franchisor shall provide Franchisee with reasonable notice of modifications and changes made to the Operations Manual and, such notice may take form of electronic communications including emails and, if the Operations Manual is maintained on an online web based platform, notifications within said platform. Franchisor shall provide Franchisee with a reasonable period of time, as determined by Franchisor, in Franchisor's Reasonable Business Judgment, to implement change and modifications to the as set forth in the Operations Manual. Without limitation to the foregoing, Franchisee may only offer and sell the Approved Services and Products and utilize the System Supplies as designated by Franchisor, in Franchisor's Reasonable Business Judgment, in the Operations Manual and, in accordance with the terms, specifications and requirements set forth in the Operations Manual and as Franchisor may supplement and modify the Operations Manual from time to time or, as Franchisor may otherwise designate in writing.
Source: Item 23 — RECEIPTS (FDD pages 55–246)
What This Means (2025 FDD)
According to Deer Solution's 2025 Franchise Disclosure Document, the standards and specifications for operating a Deer Solution franchise are primarily found in the Operations Manual. The Operations Manual contains mandatory and suggested specifications, standards, and operating procedures that Deer Solution prescribes for its businesses. Franchisees are required to operate their franchised business in strict accordance with these standards, specifications, and requirements. These include, but are not limited to, the approved services and products, system supplies, and authorized and designated suppliers.
The Operations Manual may be modified, supplemented, changed, and/or replaced in the future by Deer Solution. Deer Solution will provide franchisees with reasonable notice of these changes, potentially through electronic communications or notifications on an online platform. Franchisees will be given a reasonable period of time to implement these changes. The master copy and official version of the Operations Manual is maintained and designated by Deer Solution.
In addition to the Operations Manual, System Supplies, which include equipment and supplies required for the Deer Solution business, are designated by Deer Solution in the Operations Manual and/or otherwise in writing. These designations may be modified and supplemented by Deer Solution from time to time. Franchisees are required to exclusively use System Supplies in the operation of their Deer Solution Business.