What specifications, procedures, criteria, and requirements must a Deck Medic franchisee follow?
Deck_Medic Franchise · 2024 FDDAnswer from 2024 FDD Document
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We license a system (the "System") for the operation of a Deck Medic business (each, a "Franchised Business" or "Deck Medic Business") that provides professional outdoor wood restoration and power washing services, as well as other services and products in accordance with our unique standards and specifications (the "Approved Services and Products"). The System includes Approved Services and Products that we currently designate and that we may modify, add to or discontinue from time to time, and our specifications, methods and procedures for the preparation, service, marketing and sale of Approved Services and Products by the Franchised Business. The System also features and requires, as designated by us, your exclusive use of products, supplies, warranties, equipment, service vehicles, and materials that we designate (the "System Supplies"). The System is identified by the Deck Medic registered trademark, registered logo, and such other trademarks, logos, and trade-dress that we may designate, modify or adopt from time to time and as same may or may not be registered with the United States Patent and Trademark Office (collectively, the "Licensed Marks"). You must develop and operate your Deck Medic Business in conformity with the specifications, procedures, criteria, and requirements that we designate in our confidential operations manual and other proprietary manuals that we designate and as we may supplement and modify from time to time (collectively, the "Manuals").
If permitted by law, you may administratively operate your Deck Medic Business from a home based administrative office. As your Deck Medic Business grows, we expect that you will need to lease a non-retail commercial facility to support and maintain back-end operations that include parking service vehicles, maintaining supplies, managing employees, and staging service visits. You may only offer and provide the Approved Services and Products on-site at customer locations within your designated operating territory.
Franchise Agreement
You may enter into a Franchise Agreement in the form attached to this Disclosure Document as Exhibit E to develop and operate a Deck Medic Business within an operating territory and in conformity with the requirements of our System. At the time of signing the Franchise Agreement we will designate a geographic area comprising your operating territory. Your right to use the System will be limited to offering and providing our Approved Services and Products within your operating territory using only our System Supplies, the Licensed Marks and the specifications and requirements set forth in our Manuals and as otherwise constituting a part of our System.
Source: Item 1 — THE FRANCHISOR AND ANY PARENTS, PREDECESSORS AND AFFILIATES (FDD pages 8–10)
What This Means (2024 FDD)
According to Deck Medic's 2024 Franchise Disclosure Document, franchisees must adhere to specific standards and operational guidelines. Deck Medic licenses a system for operating a Deck Medic business, offering professional outdoor wood restoration and power washing services. Franchisees must offer services and products that align with Deck Medic's standards and specifications, referred to as the "Approved Services and Products." These can be modified or discontinued by Deck Medic. Franchisees are required to exclusively use designated products, supplies, warranties, equipment, service vehicles, and materials, known as "System Supplies."
The Deck Medic system is identified by its registered trademark, logo, and other trade dress. Franchisees must operate their Deck Medic business according to the specifications, procedures, criteria, and requirements outlined in the confidential operations manual and other proprietary manuals, which Deck Medic may update periodically. These manuals cover all aspects of preparing, servicing, marketing, and selling the approved services and products.
Franchisees may initially operate from a home-based administrative office if local laws permit. However, as the business expands, Deck Medic expects franchisees to lease a commercial facility to manage back-end operations, including parking service vehicles, storing supplies, managing employees, and organizing service visits. All services and products must be provided on-site at customer locations within the franchisee's designated operating territory. The right to use the Deck Medic system is limited to offering approved services and products within the assigned territory, using only the specified system supplies, licensed marks, and guidelines in the manuals.