Who is required to attend the Deck Medic training program?
Deck_Medic Franchise · 2024 FDDAnswer from 2024 FDD Document
to us. (Franchise Agreement, Articles 3.G. and 9); and
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- Initial Training Not less than 30 days prior to the opening of your Deck Medic Business you or your Managing Owner and one management level employee or Owner must attend and complete our initial training program. We will provide you (and up to two of your designated managers) with training in accordance with our initial training program. (Franchise Agreement, Article 4). Our current training program is to be attended by you, or if you are a
Corporate Entity, your Managing Owner and one Operating Manager at our training facility located in Frankfort, Illinois, at your location or other location designated by us. The training program takes place over an approximate two week period and is described below in this Item 11 in more detail.
Site Selection
If permitted by local law, you may operate your Deck Medic Business from a home based administrative office. Otherwise, you are responsible for selecting a site for your administrative office and must obtain our approval of your selected location. If you elect to establish an operations center comprised of a non-retail back-office facility to support the operations of your Deck Medic Business, including maintaining inventory, staging service visits, and parking your service vehicle, you are responsible for selecting and securing a site within your Operating Territory. We do not typically own or lease the real property that will serve as your administrative office and/or operations center and you are responsible for all costs and expenses in locating and evaluating proposed sites for your administrative office. We will provide you with site selection guidelines.
Within 30 days of our written receipt and submission of all information and documentation that we may request, we will respond to your proposed request for our approval or disapproval of the proposed location of your administrative office. Factors that into consideration include characteristics of the proposed site, whether or not the proposed site meets our criteria for non-retail back-office operations, and the location of your proposed site relative to your overall Operating Territory and proximity to other franchisee operating territories.
Since you may administratively manage your Deck Medic Business from your home there is no required time period within which you must secure a commercial office location. If you do not meet our requirements for site selection, we may terminate your Franchise Agreement without refunding any fees to you.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 24–29)
What This Means (2024 FDD)
According to Deck Medic's 2024 Franchise Disclosure Document, initial training is required for the franchisee or, if the franchisee is a corporation, the Managing Owner. In addition to the franchisee or Managing Owner, one management-level employee or Owner must also attend and complete the initial training program. This training must be completed no less than 30 days before the Deck Medic business opens. If more than three individuals attend the initial training, Deck Medic will charge an additional fee for each extra person.
Deck Medic also offers initial training to replacement Operating Managers, which they must complete to Deck Medic's satisfaction. The franchisee is responsible for paying a supplemental training fee for each replacement Operating Manager; currently, this fee is $600 per manager per day.
After opening their Deck Medic business, franchisees (or their Managing Owner, if a corporation) may be required to attend a system-wide training program that Deck Medic may establish. Franchisees are responsible for all travel, lodging, food, car rental, and employee wage expenses related to this training. Deck Medic will not require attendance at a System-Wide Training Program for more than five days in any calendar year. Franchisees and their Operating Managers may also be required to participate in supplemental on-site training at Deck Medic's discretion. If a franchisee is not meeting Deck Medic's system performance standards, Deck Medic may provide supplemental on-site training within the franchisee's Operating Territory. The franchisee will be required to pay Deck Medic's then-current supplemental training fee, which is currently $600 per on-site trainer per day, plus travel, meals, and accommodation expenses.