On what page of the Deck Medic FDD can I find information about the business management system?
Deck_Medic Franchise · 2024 FDDAnswer from 2024 FDD Document
[Item 23: RECEIPTS]
Supplementing the terms and definitions contained in the Recitals and Representations:
"Business Management System" refers to and means the software, internet, web based and/or cloud based system or systems, point of sale system or systems and customer relationship management system or systems as same may be individually or collectively designated by us, in our Reasonable Business Judgment, as being required for use by the Franchised Business, including, but not limited to, the dayto-day sales, ordering, operations and management of the Franchised Business. We reserve the right to modify and designate alternative Business Management Systems as we determine in our Reasonable Business Judgment. Without limitation to the foregoing, the Business Management System may include: (a) multiple point of sale systems installed and maintained on-site at the Administrative Office; (b) portable tablet and/or computer systems utilized on-site when providing services to customers of the Franchised Business; (c) web based, private server based, network based and/or cloud based customer ordering systems, processing systems, production systems and/or service delivery systems; and (d) customer membership and rewards systems.
"Business Management System Data" refers to and means the forms, data, tools, customer information, inventory and sales information that: (a) is pre-populated or entered into the Business Management System utilized by Franchisee; (b) is entered (whether by us or Franchisee) into the Business Management System utilized by Franchisee; and/or (c) is recorded, stored and/or maintained by the Business Management System in connection with the management and operations of the Franchised Business.
Source: Item 23 — RECEIPTS (FDD pages 43–228)
What This Means (2024 FDD)
According to the 2024 Deck Medic Franchise Disclosure Document, definitions pertaining to the business management system can be found in Item 23, Receipts. Specifically, the term "Business Management System" is defined as the software, internet, web-based, or cloud-based systems, point of sale systems, and customer relationship management systems designated by Deck Medic for use in the day-to-day operations, sales, ordering, and management of the franchised business.
Deck Medic retains the right to modify and designate alternative Business Management Systems as it deems necessary. The Business Management System may include multiple point-of-sale systems installed at the Administrative Office, portable tablet or computer systems for on-site customer service, and web-based or cloud-based systems for customer ordering, processing, production, and service delivery. It may also incorporate customer membership and rewards systems.
Additionally, the FDD defines "Business Management System Data" as the information entered into or maintained by the system, including forms, data, tools, customer information, inventory, and sales information. This data is crucial for managing and operating the Deck Medic franchise effectively.