For a Deck Medic franchise, what are the requirements for the computer system I must purchase and maintain at my administrative office?
Deck_Medic Franchise · 2024 FDDAnswer from 2024 FDD Document
int of sale and business management system. You must purchase and maintain a computer system at your Administrative Office. In general, you will be required to obtain a computer system that will consist of certain hardware, software, and peripheral devices such as printers. You will be required to meet our requirements involving back office and point of sale systems, security systems, back-up systems, and high-speed internet access.
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- Computer System You must purchase and maintain a computer system at your administrative office and an iPad or Surface Pro tablet that maintains cellular internet access for each dispatched user / service vehicle that you operate. In general, you will be required to obtain a computer system that will consist of certain hardware, software, and peripheral devices such as printers. You will be required to meet our requirements involving back office and point of sale systems, security systems, back-up systems, and high-speed internet access.
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- Service Vehicles Your service vehicles must meet our standards and specifications, be designated and insured for commercial use, and be wrapped with our approved branding and vehicle wrap. You may only operate your Deck Medic Business from service vehicles that meet our standards and specifications.
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- Credit Card Processing You must use our designated supplier and vendor for credit card processing which may be integrated with the point of sale system that we designate.
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 19–22)
What This Means (2024 FDD)
According to Deck Medic's 2024 Franchise Disclosure Document, franchisees are required to purchase and maintain a computer system at their administrative office. This system must include specific hardware, software, and peripheral devices like printers. Deck Medic also requires franchisees to license and use SingleOps as their point of sale and business management system, with one configured hardware terminal. Additionally, franchisees must purchase, license, and utilize QuickBooks.
Deck Medic will have direct access to all information entered into the point of sale and business management system. Franchisees must also meet Deck Medic's requirements for back office and point of sale systems, security systems, back-up systems, and high-speed internet access. Furthermore, each dispatched user or service vehicle must have an iPad or Surface Pro tablet with cellular internet access.
These requirements ensure that all Deck Medic franchises operate with a standardized and secure IT infrastructure, allowing for efficient management and data sharing with the franchisor. The cost of these systems is not specified in Item 8, but it is important for prospective franchisees to factor in these technology expenses when evaluating the overall investment. Franchisees should inquire about the specific hardware and software requirements, as well as the associated costs, to accurately assess the financial implications of these mandates.