Where in the Deck Medic FDD can I find information about operating requirements?
Deck_Medic Franchise · 2024 FDDAnswer from 2024 FDD Document
4.C. OPERATIONS MANUAL
Franchisor shall provide Franchisee with access to the Operations Manual. The Operations Manual contains, as designated and determined by Franchisor, mandatory and, as applicable, suggested specifications, standards and operating procedures that Franchisor prescribes for Deck Medic Businesses. Franchisee shall operate the Franchised Business in strict accordance with the standards, specifications, and requirements set forth in the Operations Manual as, such standards, specifications, and requirements including, but not limited to, the Approved Services and Products, System Supplies, and, authorized and designated suppliers, as of the Effective Date of this Agreement, and, as they may be supplemented, modified, changed, and/or replaced in the future and, from time to time, by Franchisor, in Franchisor's Reasonable Business Judgment. Franchisee shall keep and maintain the confidentiality of the Operations Manual and shall keep and maintain all files, data and information contained in the Operations Manual in a secure location and/or in a protected confidential state and, as otherwise directed by Franchisor. The master copy and official version of the Operations Manual is and shall be the copy and/or version maintained and designated by Franchisor in Franchisor's ordinary course of business.
Franchisor shall provide Franchisee with reasonable notice of modifications and changes made to the Operations Manual and, such notice may take form of electronic communications including emails and, if the Operations Manual is maintained on an online web based platform, notifications within said platform. Franchisor shall provide Franchisee with a reasonable period of time, as determined by Franchisor, in Franchisor's Reasonable Business Judgment, to implement change and modifications to the as set forth in the Operations Manual. Without limitation to the foregoing, Franchisee may only offer and sell the Approved Services and Products and utilize the System Supplies as designated by Franchisor, in Franchisor's Reasonable Business Judgment, in the Operations Manual and, in accordance with the terms, specifications and requirements set forth in the Operations Manual and as Franchisor may supplement and
modify the Operations Manual from time to time or, as Franchisor may otherwise designate in writing.
Source: Item 23 — RECEIPTS (FDD pages 43–228)
What This Means (2024 FDD)
According to Deck Medic's 2024 Franchise Disclosure Document, information regarding the operating requirements for a Deck Medic franchise can be found in the Operations Manual. The FDD states that Deck Medic will provide franchisees with access to this manual, which contains mandatory and suggested specifications, standards, and operating procedures. Franchisees are required to operate their Deck Medic business in strict accordance with the standards, specifications, and requirements outlined in the Operations Manual. These include, but are not limited to, approved services and products, system supplies, and authorized and designated suppliers.
The FDD also indicates that Deck Medic has the right to supplement, modify, change, and/or replace these standards, specifications, and requirements in the future, using their reasonable business judgment. Deck Medic will provide franchisees with reasonable notice of any modifications or changes made to the Operations Manual, potentially through electronic communications or notifications on an online platform. Franchisees will be given a reasonable period of time to implement these changes.
Furthermore, franchisees are obligated to maintain the confidentiality of the Operations Manual and keep all files, data, and information contained within it secure. The master copy and official version of the Operations Manual will be maintained and designated by Deck Medic in its ordinary course of business. Franchisees are only allowed to offer and sell approved services and products and use system supplies as designated by Deck Medic in the Operations Manual.