What computer system requirements must I meet for my Deck Medic franchise's administrative office?
Deck_Medic Franchise · 2024 FDDAnswer from 2024 FDD Document
e, and peripheral devices such as printers. You will be required to meet our requirements involving back office and point of sale systems, security systems, back-up systems, and high-speed internet access.
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- Computer System You must purchase and maintain a computer system at your administrative office and an iPad or Surface Pro tablet that maintains cellular internet access for each dispatched user / service vehicle that you operate. In general, you will be required to obtain a computer system that will consist of certain hardware, software, and peripheral devices such as printers. You will be required to meet our requirements involving back office and point of sale systems, security systems, back-up systems, and high-speed internet access.
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- Service Vehicles Your service vehicles must meet our standards and specifications, be designated and insured for commercial use, and be wrapped with our approved branding and vehicle wrap. You may only operate your Deck Medic Business from service vehicles that meet our standards and specifications.
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- Credit Card Processing You must use our designated supplier and vendor for credit card processing which may be integrated with the point of sale system that we designate. Credit card processing fees will, generally, be based on a percentage of all credit card processed Gross Sales.
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- Insurance You must obtain the insurance coverage that we require from time to time as presently disclosed in the Manuals and as we may modify.
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 19–22)
What This Means (2024 FDD)
According to Deck Medic's 2024 Franchise Disclosure Document, franchisees must purchase and maintain a computer system at their administrative office. This system should include specific hardware, software, and peripheral devices like printers, although the exact specifications are not detailed in this section. Franchisees must also have an iPad or Surface Pro tablet with cellular internet access for each dispatched user or service vehicle.
Deck Medic requires franchisees to exclusively license and use the SingleOps point of sale and business management system, with one configured hardware terminal. Additionally, franchisees must purchase, license, and utilize QuickBooks. Deck Medic will have direct access to all information entered into the point of sale and business management system.
In addition to the specific software, Deck Medic requires that franchisees meet their requirements for back office and point of sale systems, security systems, back-up systems, and high-speed internet access. The FDD states that specific requirements for these systems are found in the manuals. Prospective franchisees should review the franchise agreement and manuals carefully and ask Deck Medic for a detailed list of required hardware, software, and internet specifications to ensure they can meet these requirements and budget accordingly.