Who should complaints about the content of the Deck Medic website be directed to in California?

According to Deck Medic's 2024 Franchise Disclosure Document, any complaints concerning the content of the Deck Medic website in California may be directed to the California Department of Financial Protection and Innovation (DFPI) at www.dfpi.ca.gov.

This disclosure is included in the FDD to comply with California franchise law, which requires franchisors to inform prospective franchisees that the franchise offering has not been reviewed or approved by the DFPI. This lack of review means that the DFPI does not endorse the franchise, and franchisees must conduct their own due diligence.

For a prospective Deck Medic franchisee in California, this means that they have a specific avenue for lodging complaints about the website content with a state regulatory body. It also underscores the importance of carefully reviewing the FDD and related materials, as well as seeking independent legal and financial advice, before investing in a Deck Medic franchise.