Who is responsible for providing all services related to Coffee News Online?
Coffee_News Franchise · 2025 FDDAnswer from 2025 FDD Document
It is acknowledged by the parties that all services related to Coffee News Online are to be provided and performed by a third party contractor hired by the Franchisor, provided however, the Franchisee is responsible for uploading all the advertisements and What's Happening events content into the online feature system. Unless otherwise agreed in writing, any and all enrollment of Coffee News Online feature must be through the Franchisor.
Source: Item 23 — Receipts (FDD pages 36–118)
What This Means (2025 FDD)
According to the 2025 Coffee News Franchise Disclosure Document, a third-party contractor hired by the franchisor provides all services related to Coffee News Online. However, the franchisee is responsible for uploading all the advertisements and What's Happening events content into the online feature system.
This means that while Coffee News franchisees benefit from a centrally managed online platform, they retain control over the content that directly generates revenue. Franchisees need to ensure they have a system in place to efficiently manage and upload ad content to maximize their online revenue potential.
It's also important to note that enrollment in the Coffee News Online feature must be done through the franchisor, unless otherwise agreed in writing. This implies that franchisees cannot independently set up or manage their online presence outside the franchisor's approved system, ensuring brand consistency and quality control.