Who instructs the 'Distribution and Systems' training for Coffee News franchisees?
Coffee_News Franchise · 2025 FDDAnswer from 2025 FDD Document
| Subject | Hours of classroom training | Hours of on the job training | Location | Instructor |
|---|---|---|---|---|
| Profitability | 1.0 hours | 8 wk Mentor program | Bangor, ME | Mr. Garrett Guernsey Mr. John Buckley Mr. Ben Sprague |
| Start up | 1.0 hours | 8 wk Mentor program | Bangor, ME | Ms. Melissa Coombs Mr. John Buckley |
| Sales | 1.0 hours | 8 wk Mentor | Bangor, ME | Mr. John Buckley |
| DISC | program | |||
| Distribution | 1.0 hours | 8 wk Mentor | Bangor, ME | Ms. Melissa Coombs |
| and Systems | program | Mr. Ben Sprague | ||
| Ad design | 1.0 hours | 8 wk Mentor program | Bangor, ME | Ms. Melissa Coombs |
| Art work | 1.0 hours | 8 wk Mentor program | Bangor, ME | Ms. Melissa Coombs |
| Printing | .5 hours | 8 wk Mentor program | Bangor, ME | Mr. Garrett Guernsey |
| Branding | 1.0 hours | 8 wk Mentor program | Bangor, ME | Mr. John Buckley Ms. Melissa Coombs |
| Networking | 1.0 hours | 8 wk Mentor program | Bangor, ME | Mr. William Buckley Mr. Ben Sprague |
| Billing and | 1.0 hours | 8 wk Mentor | Bangor, ME | Mr. Garrett Guernsey |
| Collections | program | Ms. Melissa Coombs | ||
| Referrals / | 1.0 hours | 8 wk Mentor | Bangor, ME | Mr. William Buckley |
| Power sales | program | Mr. Ben Sprague | ||
| Motivational | .5 hours | 8 wk Mentor | Bangor, ME | Mr. John Buckley |
| Videos | program | |||
| Support | 1.0 hours | 8 wk Mentor | Bangor, ME | Mr. John Buckley |
| Services | program | Mrs. Melissa Coombs | ||
| Subject | Hours of classroom training | Hours of on the job training | Location | Instructor |
| CN Online and Social Media | 2.0 hours | 8 wk Mentor program | Bangor, ME | Mrs. Melissa Coombs |
| Business Plan | 0.5 hours | 8 wk Mentor program | Bangor, ME | Mr. John Buckley |
| Capulus | 1.5 hours | 8 wk Mentor program | Bangor, ME | Ms. Melissa Coombs Mr. Garrett Guernsey |
| Total hours | 16 hours |
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 17–21)
What This Means (2025 FDD)
According to Coffee News' 2025 Franchise Disclosure Document, the instructors for the 'Distribution and Systems' training module are Ms. Melissa Coombs and Mr. Ben Sprague. This training is part of an 8-week mentor program and takes place in Bangor, ME. The 'Distribution and Systems' training includes 1 hour of classroom training.
This means that new Coffee News franchisees will receive instruction on distribution and systems from these individuals as part of their initial training. The training location in Bangor, ME suggests that franchisees may need to travel to this location to receive the training. The 8-week mentor program indicates ongoing support and guidance in these areas.
It is important to note that while the FDD specifies the instructors for this particular module, it also mentions that instructors for the training program may change due to availability and location convenience. The FDD states that instructors are selected based on years of experience in publishing Coffee News, compliance with franchise standards, and strong communication skills, requiring a minimum of 2 years of publishing experience with Coffee News. This suggests that while Ms. Coombs and Mr. Sprague are the current instructors, future franchisees may receive training from different instructors who meet these criteria.