Which instructors are responsible for Billing and Collections training for Coffee News franchisees?
Coffee_News Franchise · 2025 FDDAnswer from 2025 FDD Document
initial training programs voluntarily at their own expenses.
TRAINING PROGRAM
| Subject | Hours of classroom training | Hours of on the job training | Location | Instructor |
|---|---|---|---|---|
| Profitability | 1.0 hours | 8 wk Mentor program | Bangor, ME | M |
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 17–21)
What This Means (2025 FDD)
According to the 2025 Coffee News Franchise Disclosure Document, Mr. Garrett Guernsey and Ms. Melissa Coombs are the instructors for the Billing and Collections training program. This training includes 1.0 hours of classroom instruction in Bangor, ME, along with an 8-week mentor program.
This means that new Coffee News franchisees will receive direct instruction from these individuals on how to manage billing and collections, which is a critical aspect of running a successful franchise. The combination of classroom training and a longer mentorship suggests a comprehensive approach to ensure franchisees are well-prepared.
It is important to note that while the FDD specifies these instructors, Item 11 states that instructors for the training program may change based on availability and location convenience. Prospective franchisees should confirm the current instructors and training schedule during their due diligence to ensure they are comfortable with the training provided.