Under what conditions can Closet Storage Concepts substitute or change the Proprietary Marks?
Closet_Storage_Concepts Franchise · 2025 FDDAnswer from 2025 FDD Document
5.10 Changes to the System. Franchisor may, from time to time, change the standards and specifications applicable to operation of the Franchised Business, including standards and specifications for products, services, computer software, inventory, supplies, signs, fixtures, furnishings, technology and equipment, by written notice to Franchisee or through changes in the Operations Manual. Franchisor also may from time to time eliminate and introduce products or services or change the products or services. Franchisee shall cease offering products and services discontinued by Franchisor immediately, and immediately revise any changed products or services. Franchisee shall commence offering and selling any new products and services within 15 days of notification from Franchisor. Franchisee may incur an increased cost to comply with such changes, and Franchisee shall accept and implement such changes at its own expense as if they were part of the Closet & Storage Concepts System when this Agreement was executed, including discontinuing or modifying the use of or substituting any of the Proprietary Marks or computer software.
Source: Item 22 — CONTRACTS (FDD page 59)
What This Means (2025 FDD)
According to Closet Storage Concepts' 2025 Franchise Disclosure Document, the franchisor has the right to modify or discontinue the use of proprietary marks. Specifically, Closet Storage Concepts may change the standards and specifications applicable to the operation of the franchised business, including those for products, services, computer software, inventory, supplies, signs, fixtures, furnishings, technology, and equipment. These changes can be communicated to the franchisee through written notice or changes in the Operations Manual.
Closet Storage Concepts also has the authority to eliminate and introduce products or services, or change existing ones. Franchisees are required to cease offering discontinued products or services immediately and revise any changed products or services. They must also start offering and selling any new products and services within 15 days of notification from Closet Storage Concepts.
These changes may result in increased costs for the franchisee, who is responsible for implementing them at their own expense. This includes discontinuing, modifying, or substituting any of the Proprietary Marks or computer software. Therefore, a Closet Storage Concepts franchisee must be prepared to adapt to changes in branding and operational standards, potentially incurring additional expenses to comply with these changes.