Where does the Closet Storage Concepts training take place?
Closet_Storage_Concepts Franchise · 2025 FDDAnswer from 2025 FDD Document
You (or your Operating Principal if you are an entity) and your designated manager (if employed) must attend and successfully complete to our satisfaction the Closet & Storage Concepts training course. If we determine that you and/or your designated manager are unable to successfully complete the training course, we have the right to terminate the Franchise Agreement. (Franchise Agreement - Section 4.4).
We do not charge for this training for up to the initial three (3) people. You must pay the travel and living expenses for you and your employees. The instructional materials consist of our Training and Operations Manual and demonstrations and practice. Initial training will be conducted by Dawn Smith, Gary Berthel, Tim Albert and Jason Friedley. Dawn has been our Director of Operations since 2007. Gary has been our National Production Training Manager since 2000. Tim has been our National Sales Training Manager since January, 2012. Jason has been the Director of Technology since 2011. Initial Training is provided on an as-needed basis but typically begins within 60 days of signing the Franchise Agreement. All training sessions begin at approximately 9 A.M. All training occurs at our New Jersey locations and/or at a Franchised Business location. We reserve our right to provide virtual training in lieu of in person training. (Franchise Agreement - Section 4.4).
The entire training program is subject to change due to updates in materials, methods, manuals and personnel without notice to you. The subjects and time periods allocated to the subjects actually taught to a specific franchisee and its personnel may vary based on the individual needs and/or experience of those persons being trained.
We reserve the right to offer refresher courses and supplemental training programs, which may be optional or mandatory, from time to time. You shall be responsible for the personal expenses, including transportation to and from the training site and lodging, meals, and salaries during training, for individuals attending any refresher or supplemental training. You shall pay our then-current tuition for any individual attending refresher courses or supplemental training. If our representatives must travel to provide the training, you must pay their travel costs and expenses. (Franchise Agreement - Section 4.4).
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 27–38)
What This Means (2025 FDD)
According to the 2025 Closet Storage Concepts Franchise Disclosure Document, initial training takes place at the New Jersey locations of Closet Storage Concepts and/or at an existing Franchised Business location. The FDD also states that Closet Storage Concepts reserves the right to provide virtual training in place of in-person training.
The Closet Storage Concepts training course must be attended and successfully completed by the franchisee (or the Operating Principal if the franchisee is an entity) and their designated manager, if they employ one. If Closet Storage Concepts determines that the franchisee and/or their designated manager cannot successfully complete the training course, Closet Storage Concepts has the right to terminate the Franchise Agreement.
Closet Storage Concepts does not charge for this training for up to the initial three people. The franchisee, however, must pay for the travel and living expenses for themselves and their employees. Refresher courses and supplemental training programs may be offered, and the franchisee is responsible for the personal expenses, including transportation, lodging, meals, and salaries during training, for individuals attending any refresher or supplemental training. The franchisee must also pay tuition for any individual attending refresher courses or supplemental training. If Closet Storage Concepts representatives must travel to provide the training, the franchisee must pay their travel costs and expenses.