Does the Closet Storage Concepts training program cover transfer-related topics?
Closet_Storage_Concepts Franchise · 2025 FDDAnswer from 2025 FDD Document
You (or your Operating Principal if you are an entity) and your designated manager (if employed) must attend and successfully complete to our satisfaction the Closet & Storage Concepts training course. If we determine that you and/or your designated manager are unable to successfully complete the training course, we have the right to terminate the Franchise Agreement. (Franchise Agreement - Section 4.4).
We do not charge for this training for up to the initial three (3) people. You must pay the travel and living expenses for you and your employees. The instructional materials consist of our Training and Operations Manual and demonstrations and practice. Initial training will be conducted by Dawn Smith, Gary Berthel, Tim Albert and Jason Friedley. Dawn has been our Director of Operations since 2007. Gary has been our National Production Training Manager since 2000. Tim has been our National Sales Training Manager since January, 2012. Jason has been the Director of Technology since 2011. Initial Training is provided on an as-needed basis but typically begins within 60 days of signing the Franchise Agreement. All training sessions begin at approximately 9 A.M. All training occurs at our New Jersey locations and/or at a Franchised Business location. We reserve our right to provide virtual training in lieu of in person training. (Franchise Agreement - Section 4.4).
The entire training program is subject to change due to updates in materials, methods, manuals and personnel without notice to you. The subjects and time periods allocated to the subjects actually taught to a specific franchisee and its personnel may vary based on the individual needs and/or experience of those persons being trained.
We reserve the right to offer refresher courses and supplemental training programs, which may be optional or mandatory, from time to time. You shall be responsible for the personal expenses, including transportation to and from the training site and lodging, meals, and salaries during training, for individuals attending any refresher or supplemental training. You shall pay our then-current tuition for any individual attending refresher courses or supplemental training. If our representatives must travel to provide the training, you must pay their travel costs and expenses. (Franchise Agreement - Section 4.4).
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 27–38)
What This Means (2025 FDD)
Based on the 2025 Franchise Disclosure Document, the training program for Closet Storage Concepts does not explicitly mention topics related to the transfer of a franchise. The FDD details the initial and ongoing training provided by Closet Storage Concepts, which includes classroom and on-the-job training, along with refresher courses and supplemental programs. The training covers operational aspects of the business.
The training program is mandatory for the franchisee or the Operating Principal and the designated manager, if one is employed. The initial training is provided by specific personnel such as Dawn Smith, Gary Berthel, Tim Albert, and Jason Friedley, who hold various managerial positions within the company. The training takes place at Closet Storage Concepts' New Jersey locations or at a franchised business location.
While the FDD mentions the content of the training program includes the Training and Operations Manual, demonstrations, and practice, it does not specify whether the curriculum includes any guidance on the procedures, requirements, or best practices for transferring the franchise to a new owner. A prospective franchisee should contact Closet Storage Concepts directly to inquire whether transfer-related topics are covered in the training or if there are separate resources available for franchisees looking to sell their business.