What is the process for a Closet Storage Concepts franchisee to get approval for a website?
Closet_Storage_Concepts Franchise · 2025 FDDAnswer from 2025 FDD Document
dvertising.)
There is currently no advertising council in place for the System.
Websites
You acknowledge and agree that any Website (including, but not limited to the Closet & Storage Concepts Website) constitutes "advertising" under our Franchise Agreement. If we permit you to develop or utilize a Website, it must meet all other terms and conditions for advertising described in our Agreement. For this purpose, a "Website" means interactive electronic documents, contained in a network of computers linked by communications software, that you operate or authorize others to operate that refers to your store, the Proprietary Marks, us, and the Closet & Storage Concepts system. The term Website also includes Internet, Intranet and World Wide Web home pages, or social networking sites (including, but not limited to, Facebook, Instagram, LinkedIn, Pinterest, Twitter) and any presence in virtual worlds. You must not establish any Website without our prior written approval of its form, content and information due to our substantial interest in protecting the Proprietary Marks, the System and the Confidential Information. We may require you to participate in a centralized Website operated by us, without any compensation to you. We may refuse to permit you to operate or establish any Website. We reserve the right to establish one or more Internet, Intranet or other forms of e-commerce Websites,
networks or communities for the purposes of promoting the development, growth, sales and solicitation of franchises; our establishing or participating in, and requiring or authorizing your participation in, or in connection with e-commerce; establishing purchasing, supply or referral programs, networks or communications in which you must participate; or monitoring your performance under our Agreement and other purposes we designate from time to time which we deem to promote the development and operation of the System. We will establish and notify you of our establishment of Website policies and other forms of e-commerce policies, which will become part of our System Standards and be provided in the Manual or other written communication to you. We own all right, title and interest in and to information compiled from, derived from or obtained by us via your or our use of Websites or our establishment of the Intranet, Internet or other forms of e-commerce networks or communities.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 27–38)
What This Means (2025 FDD)
According to Closet Storage Concepts's 2025 Franchise Disclosure Document, any website associated with the franchise is considered advertising and is subject to the terms and conditions outlined in the Franchise Agreement. This includes the Closet & Storage Concepts website, interactive electronic documents, social networking sites like Facebook, Instagram, LinkedIn, Pinterest, and Twitter, and any presence in virtual worlds.
A franchisee must obtain prior written approval from Closet Storage Concepts regarding the website's form, content, and information. This requirement is due to Closet Storage Concepts's interest in protecting its Proprietary Marks, the System, and Confidential Information. Closet Storage Concepts retains the right to mandate participation in a centralized website operated by them without compensating the franchisee. They can also refuse permission to operate or establish any website.
Closet Storage Concepts also reserves the right to establish its own Internet, Intranet, or other e-commerce websites. The company will establish and notify franchisees of website policies and e-commerce policies, which will become part of the System Standards and be provided in the Manual or other written communication. All domain names registered in conjunction with the Closet & Storage Concepts trademarks belong to Closet Storage Concepts. If Closet Storage Concepts supplies an email address for franchisee use, it must be used for all electronic Closet & Storage Concepts business transactions, and Closet Storage Concepts has full access to all communications sent and received using that email address.