Where is the information for the Closet Storage Concepts operating system housed?

According to the 2025 Closet Storage Concepts Franchise Disclosure Document, the operating system, which includes mandatory and suggested formats, standards, methods, specifications, and procedures, is accessible digitally. These materials are housed and modified by Closet Storage Concepts via their corporate intranet site.

This information is included in the confidential training and operations manual, as well as any other manuals and written materials that Closet Storage Concepts may develop in connection with the franchised business. The table of contents of the Closet & Storage Concepts Operations Manual as of the date of the 2025 Disclosure Document is attached as Exhibit C.

For a prospective franchisee, this means that the core information needed to run the Closet Storage Concepts franchise is available online through the company's intranet. Franchisees should become familiar with the contents of the operations manual and any updates provided through the intranet, as these dictate the standards and procedures expected by the franchisor.