Who conducts the Closet Storage Concepts initial training?
Closet_Storage_Concepts Franchise · 2025 FDDAnswer from 2025 FDD Document
Initial training will be conducted by Dawn Smith, Gary Berthel, Tim Albert and Jason Friedley. Dawn has been our Director of Operations since 2007. Gary has been our National Production Training Manager since 2000. Tim has been our National Sales Training Manager since January, 2012. Jason has been the Director of Technology since 2011. Initial Training is provided on an as-needed basis but typically begins within 60 days of signing the Franchise Agreement. All training sessions begin at approximately 9 A.M. All training occurs at our New Jersey locations and/or at a Franchised Business location. We reserve our right to provide virtual training in lieu of in person training. (Franchise Agreement - Section 4.4).
The entire training program is subject to change due to updates in materials, methods, manuals and personnel without notice to you. The subjects and time periods allocated to the subjects actually taught to a specific franchisee and its personnel may vary based on the individual needs and/or experience of those persons being trained.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 27–38)
What This Means (2025 FDD)
According to the 2025 Closet Storage Concepts FDD, initial training is conducted by Dawn Smith, Gary Berthel, Tim Albert, and Jason Friedley. Dawn Smith has been the Director of Operations since 2007. Gary Berthel has been the National Production Training Manager since 2000. Tim Albert has been the National Sales Training Manager since January 2012. Jason Friedley has been the Director of Technology since 2011.
The FDD states that the initial training is provided on an as-needed basis, typically beginning within 60 days of signing the Franchise Agreement. All training sessions usually start around 9 A.M. The training takes place at Closet Storage Concepts' New Jersey locations and/or at a Franchised Business location. The FDD also notes that Closet Storage Concepts reserves the right to provide virtual training instead of in-person training.
The FDD specifies that the entire training program is subject to change without notice due to updates in materials, methods, manuals, and personnel. The subjects and time periods allocated to specific topics may vary based on the individual needs and experience of the franchisee and their personnel being trained. This means that the training can be tailored to the franchisee's specific situation, but it also introduces some uncertainty about the exact content and duration of the training program.